Blog
Entries in Strategy (61)
Tuesday
Apr142020
Slay the bureaucratic dragons
It’s more challenging right now to keep your finger on the pulse of what your team is doing. Policies that made sense before the quarantine now may not make sense. And our circumstances today might need new or different policies. If you’re role is to lead a department or an organization, take the time to walk through what your service is like in today’s environment.
tagged
Coronavirus,
Gail Bower in
Change,
Customer Experience,
Strategy





Monday
Mar302020
After coronavirus: what you can do now
This post help you think about the time when your event happens again. The time when you reopen your spaces and greet customers again. Let's leverage the time you have now to recover, strengthen, and deepen connections.
tagged
Coronavirus,
Gail Bower in
Events,
Strategy




Tuesday
Feb042020
It's time.
Start your clock and take shot. Take action on what's most important to you and your business.
Sunday
Feb022020
When corporations ask for your Gold-Silver-Bronze package
Here’s what you don’t want to do: acquiesce and hand it over.